Here you find all the casinos we have gone through and test played. Once we have all the information we need we follow these steps to create a great review:
First off, we have a gander at the main page of the casino. We rate its look and feel, its usability and how it interacts with users. Here we analyze everything from menu layout to what images they’re showcasing, plus any prevailing visuals or vibes.
A varied game selection is the most crucial for many gamblers. But even then, we know that other factors come first – new Australian online casinos should never skimp on their games either. A successful online casino should boast:
- At least several hundred pokies, including licensed pop culture titles, progressive jackpot games and traditional three-reelers from multiple developers.
- Quite a few table games, including classic bingo, blackjack, roulette and sometimes baccarat.
- A live dealer section usually powered by Evolution Gaming or NetEnt featuring live streamed sessions of blackjack and roulette among others.
- Everything should be carefully organised so you can quickly find the title or game you want to play. This is the minimum requirement; an advanced filter menu is just a nice added bonus.
When it comes to online casinos, it’s important for Aussies to stay safe. That’s why we take our job of finding the best casinos very seriously!
We look out for sites that have special security systems which help protect you when you’re playing with your money. We also make sure there are people you can talk to if something goes wrong or if you need any help.
Finally, we check to see if the site has a license from an organisation like eCOGRA or iTech Labs. This helps us make sure that wherever you’re playing is safe and trustworthy!
A casino can promise all the best bonuses in the world, but that doesn’t mean diddly squat if they’re restricting your cashed-up balance and making you wait weeks to get your dough.
When we review a casino we always look at how long withdrawals take in practice, and whether there are charges.
A great banking system should process e-wallet (like MiFinity, POLi and Flexepin) withdrawals within a day and bank transfers within five days. We also check for limits that could happen on big wins on online pokies.
We make sure nothings popping up as a surprise by analyzing every aspect of a casino’s banking system so we can ensure you get your moolah pronto!
At online casinos, it’s important to have friendly helpers to chat with when something goes wrong or you have a question. The best customer service should be available whenever needed and is made up of real people who are happy to answer anything.
When we review the support of online casinos, we look for lots of different things. Is there an easy help and support page? Can you find someone to talk to quickly using the live chat or phone support? Are they nice and patient when explaining how things work? Do they solve any problems you might have quickly and carefully?
When something goes wrong, it’s also important that staff take responsibility. If the pokies isn’t working properly or if money doesn’t show up in your account straight away, the casino should sort out the problem ASAP as no one wants their cuppa ruined because of a technical hiccup!
Australian players can count on great customer service from Aussie friendly online casinos – meaning helpful staff that get the job done with a friendly smile and know how to turn a frown upside down!
There you go! Our review process revealed. Now it’s just for you to pick a online casino you are interested in an read our detailed review to get the most of your online gambling experience.